in order to work with Ukrainians, you should check which documents are issued to them by different countries. since I could not pass the verification due to the fact that you do not know elementary about dia pl, which is the official electronic document of Ukrainians in Poland, then what are you doing in the niche of banks? you should teach support to open their eyes and pass information to senior managers. and now you are the worst thing that can happen to anyone Here is the link to gov sites Maybe here is the cleverer people By this document possible to verify myself on wise, pay pal, pioneer etc But you are is outsider here