Beware of this business when buying a preowned vehicle!! If I can give negative 5 stars I would!
My husband and I drove 1.5 hours away to look at a pick up truck that is listed on their website. When we got there, the sales rep said the truck is still available but it's not on the lot because it was loaned to a 'Manager.' I asked why the truck is being used as a personal vehicle by a manager when it's listed as for sale with 1200 miles. He said because they sometimes do that on preowned cars. Really??? So now, not only the truck for sure has additional miles on it but it's also being driven by multiple people.
Why the hell would I want to buy a used truck from that dealership knowing that managers or whoever works there take turns driving it for personal use??
Now when I talked to the manager there he said the owner, who is Reynolds, took the truck for personal use. The story changed from a manager using it to the actual owner of the company using it. The manager also mentioned that I should have called to check if the truck was there. That statement is irrelevant! I could have but if the truck wasn't there because it was purchased by another customer prior to me arriving there, then that would've been fine. That would've been my fault for wasting my time BUT that is not the case here.
Stay clear of this SHADY family owned business. Carfax shows 1 owner but this company allows their employees to use it for personal use. Why would you want to purchase a used vehicle knowing that info? The manager was very unprofessional and who knows who was telling the truth. This family business is giving the other family businesses a bad rep! Stay clear. Purchase your vehicle somewhere else!
3 years ago
Reynolds Buick GMC has a
4.6
average rating
from
85
reviews
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