Amazing service by Jack Carter and his team at Reynolds GMC. We had traveled from San Diego to Bakersfield then back to San Diego when an emissions error came on the dash. We were so worried that we wouldn't make it home. The vehicle we were driving was our roommates and Reynolds GMC was on the way when the system told us that in 55 miles we would be reduced to max speed of 5MPH.
This wasn't an option with a family of 4 in the car and still 100 miles from home. Not only that we were towing a racecar home. Not knowing the neighborhood and it getting later in the day we were unsure if we could given get it fixed.
The team took us in right away. Cleared the error. We must have waited only an hour to be able to get back on the road to make it home safe. This team is top notch in my book.
When there's an emergency they did the right thing. They took us in, didn't push us away and say the car needs to stay here overnight.
After all of this they called our roommate to make sure we made it home safely. Thank you to this amazing team who did the right thing and got us back on the road quickly and safely.
1 year ago
Reynolds Buick GMC has a
4.6
average rating
from
85
reviews
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