Sadly unimpressed so far, but hope it gets better. I have been in touch with your support people because I could not load my proof of NCD to your web portal. Response has been prompt (good), but 50% of the time they do not appear to have read my email or the history or do not understand what is going on. Very frustrating to get responses from people who are not reading the call history. No idea at the moment when I'm going to get access to the portal needed to access documents and manage my policy.
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