Call centre personal very helpful but the e-mail sent after purchase of insurance contained the wrong link and code so would never been able access my insurance policy on line. I took the online option so I could store all the documents online. If you to wish to continue as a modern progressive company you to make sure your customers can access the information you send them. I was only able to access my documents after making a phone call to your very helpful call centre. This defeats the object of going down the online route.
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Alice, Customer Support
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