I paid for a years building and contents insurance, only to receive a demand for an extra £85. stating I had not disclosed a claim I made via RIAS 2 1/2 years ago. I disputed this and asked why the policy clearly showed 9 years no claims on building and only 2 years no claim on content. (which to my mind proves they knew about the claim, otherwise I would have received 9 years no claim on contents as well) Rias still insisted they knew nothing about the claim. As this all happened just before Christmas and I didn't want the Policy cancelled I paid it, wrote to Aegis who the policy is with, and to date have received no response what so ever. I doubt I will ever use RIAS again.