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Ray Lomax
Given contradictory advice on car insurance renewal on two separate days by two different advisors. Given a price by the first advisor which included an additional driver. Was told by taking the additional driver off the policy it would save £86. Phoned back later and asked to take the additional driver off and was told the price of renewal was identical to the original one i.e. the cost with the additional included! I quibbled and got some minor reduction but I won't be staying with Rias next year. I've never made a claim in all the years I've been with them. Very unhappy.
8 years ago
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