Took out car insurance, I paid for it in full with full no claims bonus , I sent my proof of no claims through the portal as requested , on the day that my insurance started they cancelled it saying they'd not received my proof of no claims even though the portal said they had at my end . This left me with no insurance and they would only refund a percentage of what I paid them, they said they'd taken a setting up fee , but they didn't set it up, I spent over half an hour on the phone but they would do anything about it. DO NOT USE THIS COMPANY, they will just scam you, take your money and leave you with no insurance.