RIAS Travel Insurance is really AXA insurance which has a 1.2 rating! Don't be fooled by the 4.0 Rating on Trust Pilot. I've been waiting for a settlement on a Travel Insurance claim of £10,127.43 since July 2024. Its been 3.5 months of being fobbed off by "It will be another 5-10 working days". Recently I've been told the claim is waiting for payment, but now they have discovered they had made an oversight missing £3963.82 from their original calculation. Now I'm dreading yet more delays. In summary, their Travel Insurance claim process has been a nightmare and I would never recommend RIAS.