Even I got the chipset price from them, switch to that insurer is disaster. I bought policy from them 10/04. Policy should start 24/04. 13/10 they asked to send them proof of NCD, which I did uploading renewal letter from previous insurer. 25/04 I forward them Proof of NCD email from my previous insurer and 27/04 (3 days after policy started and 17 days as bought) I receive email with warning that my policy can be cancelled as proof of NCD not valid. It is not valid as there are no address (CAR insurance). I call to customer service, they advise to ask previous insurer to send me proof of NCD by post to have address on letter. I call my previous insurer, they say they not send letters by post but can approve it by phone. So I call back to RIAS, they ask phone number of my previous insurer, call the while I am on line and finally, after hour on the phone my NCD confirmed. But it isn't end yet. My NCD confirmed as 11 years, but on RIAS paperwork I see only 9 years. I need to call customer Services again.