0 stars wasn't an option for this despicable company! Tried to charge me an extra £200 for a non fault claim over two years ago. Spoke to several advisors to get it resolved and they assured me that i was insured, to ignore any correspondence as further action will only be taken when they phone me. Despite them telling me I was to ignore letters, I rung and spoke to them immediately when i received one. I was assured again that i was insured and not to worry. Received an email on 15 May telling me my policy was cancelled on 28 Apr. First i'd heard about it. Read the reviews on here. How many companies have one star reviews throughout. I'm currently seeking legal advice for compensation. Save yourselves the hassle and avoid like the plague. Joke of a company. Hope they go bust.