STEALTH CANCELLATION I work away a lot and live in England but my family are in Scotland (Both parents are in poor health). Whilst away, I made an error and cancelled the wrong DD as I had still been paying another company for months, despite our contract having ceased. When I got back down I found my insurance had been cancelled. RIAS sent me a letter (Which obviously I didn’t get until back south.) They had emailed me 3 times, but none of those mentioned any issue with the DD, just marketing stuff, so I was blindsided. Literally 1 email or call would have solved the problem. As soon as I knew there was a problem, I called them and offered to pay the balance. They refused. I now have to scrabble around looking for car insurance so I can attend my MRI tomorrow, 90 mins away. They are not trying to bill me for £61 into the bargain.... unbelievable!! AVOID this company at all costs.