It has been the darkest 16 months of my life. Falsely accused and a legal process, which felt like a run away nightmare. I was scared, angry, upset and helpless. After a lot of research into trying to attain the best legal defence I could receive. I contacted Richard Nelson LLP. On first speaking to Jacqui Callan I knew I had found the best legal defence I could receive. She was the one person who stood out, Jacqui stood above all the lawyers I had researched. Her law background was excellent, her exceptional professionalism was unparalleled. On meeting Jacqui for the first time, I knew I had made the right decision. Her manner was both professional and caring, with an element of authority, which made me feel secure and listened to. It’s safe to say I liked Jacqui from the start and felt at ease in a situation that was so alien and scary. Jacqui went above and beyond at every point of our journey. She was extremely knowledgeable, incredibly thorough and her communication was both effective, informative and extremely timely. She incorporated the services of a brilliant Barrister, tailor made for my situation, who was also incredible. However Jacqui was my saviour, primarily a brilliant person and secondly an exceptional lawyer, who showed me light in a very dark place. I will always be indebted to Jacqui and I thank her from the bottom of my heart for simply caring and being the person she is.