I called to explain my situation and spoke to someone Richard who at first seemed like he wanted to help and had an idea of a plan. I asked him to send me an email of prices so I could go over it with my partner. He said he would but after a couple of days when I did not appear I recalled. Once again he said he would send it and even checked my email. Days later and still no email so I called and a lady took a message for me. This just kept happening with no call back, no email and no reason as to why he said he would help, get my hopes up and then never return messages or send prices so that I could pay for his services. When people call solicitors it's because they're obviously going through something awful so for someone who offered help then never gets back in touch it's really not right of professional especially as people need a solicitor they can trust to help with thier case let alone an email or phone call back.