I went in to enquire about an AV receiver after having seen one at my brothers house. Adam the store manager helped me out by giving me excellent advice and some demos. After some discussion I purchased the Sony STRDN1040 which was the number 1 AV receiver for 2013 as voted by Which Magazine. Adam also confirmed this was a good selection. Adam then advised on a good set of Surround Sound speakers as the ones I already had were not up to the job. I purchased a set of Tannoy's at £200. Adam then finished off by selling me the relevant cables and a set of Sennheiser Wireless headphones. He put a good deal together for the complete package and sold me a warranty (which is refundable if not used in the 5 years). Throughout the whole process Adam never once tried to sell me more expensive items or items I did not require. He listened to my needs and provided me with the right equipment for my budget. An excellent experience all round and a very good team of staff in the Croydon branch.