I deliberately came into the store to see the richer sounds team. I've been recommended them a few times now and had the opportunity to do so since I was needing my first TV for my first ever flat. I was very impressed by the attentive and not push staff - Staff who were also plenty in number and was never left looking for someone to serve me. They had stock of the TV I wanted and so was able to walk away from the store chuffed - the TV was offered to be carried to the carpark for me too, which was fine. Before I decided on the TV I was able to get a print out spec sheet to make sure it was the right one for me. Fantastic price, 5 year warranty - over the moon. Thanks Richer Sounds.