Wanted 32" TV just for ps3/4 knew immediately over phone what was best tv for my needs had both options in stock, both tv's were on display on arrival, very professional. Only downside was didn't know how to connect px21 headset via ps3 to TV and said I needed extra cable (only few quid) big discussion over inputs vs output sockets, didn't buy cable headset worked normally. Would recommend staff to up skill if asking tech questions about peripherals and would be usefull to have a console playing in store rather than normall blu ray films. Other than that outstanding, bought my last 2 tv's from r.sounds as they give good advice and match internet prices. Good today to speak to a person.