I booked a rideways car service to take me from the airport in Gran Canaria to my hotel. I was flying from Miami, USA with a connection in Madrid. The Miami / Madrid flight was late resulting in a missed connection in Madrid. I called Rudeways as soon as I could when landing in Madrid to inform them of my new flight and times I would land in LPA. They informed me that they would not be able to accommodate me and I should hire a taxi. They also informed me that because the time change was
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