Beware!
If you order from Ridiculously Rich by Alana, make sure you screenshot ever step of your order.
I ordered a Mixed box to arrive in time for Xmas so that the family and the kids can enjoy a nice little treat over the period.
However, a week after ordering the box turned up at my door.
I was very very confused as I was more than sure I clicked for the order to be delivered around the 22nd December 2020.
I then emailed the help desk and asked her to look into this for me and the reply from the Customer Support person was that I had made a mistake and that I should freeze the cakes....
There were also 2 cakes that were pretty squashed and again I was told that they are not responsible for what happens during delivery and that once it leaves their site it's not their problem.
This is not a good attitude, if I was to order a glass pane from someone and the glass arrived broken - I would get in touch with the supplier and it would be their responsibility to see what has happened. The fact that they wanted to remain blameless is lazy and a terrible attitude.
All I was asking for was for a replacement box to be sent out nearer the time and I can give this box away to someone who needed the food/ someone on the street.
Instead I was told that I should check what I'm doing next time.
I haven't even tried them yet as I still intend to give them away regardless.
I won't be ordering anymore and I won't recommend this place to anyone else.
I have already told my friends to stay away.
Summary - Find somewhere else, this is not worth the hype.
4 years ago
ridiculously rich by Alana has a
1.7
average rating
from
78
reviews
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