I purchased from the website for a birthday gift, I got an order number and then heard nothing back. I contacted them 3 times and was ignored. I went on TikTok and contacted them to ask why they don't answer messages and got accused of being a troll and blocked. In a nutshell if you don't purchase on TikTok you won't get your order and the company will ignore you. I had to go through my payment provider to get my money back. They should not have a website if they ignore orders made through it. An awful company that ignores customers who purchase through the website. Please take the website down if it isn't monitored as this is very unfair to customers who don't chose to use TikTok.