I spent a lot of money with this company but it did not make a shred of difference with their customer service.
Having spent a lot of money on a new stainless steel exhaust for a TR3a, when it arrived it was noted that the original starter motor would not refit due to the different manifold. Hence I had to purchase a new starter motor.
The supplied exhaust did not fit and had to be bent to shape, a further unforeseen cost.
You would think that the company would possess this knowledge.
Having bought the new starter motor it took over a week to arrive despite promises of next day delivery.
Attempts to contact their customer service department were without success. Either the phone was answered and hung up straight away, or calls went unanswered.
Promises of responses to calls, e mails never materialised and I had to chase constantly.
Considering a spend with Rimmer of nearly £4000, for all the mis fitting, late parts and inconvenience I was offered a £50 gift voucher which I thought was an insult.
Having an old car means that parts will always be required, however I shall not be using this company in the future.
3 years ago
Rimmer Bros has a
2.4
average rating
from
18
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.