We have been with this company for 6 years. They lock you into a contract that makes it impossible to remove a license, they are difficult to get in touch with (my last request took almost a month). The actual service works. My issue is entirely the predatory licensing you get locked into. Oh yeah, here's a fun one. I specifically requested in a meeting with them to adjust license numbers a month before our last contract date. Not only did they not follow through, they also just "renewed the contract" without sending to me for review and sign. Here we are 4 months later with them frantically trying to get me to sign a contract which I won't, until they drop the license number as I requested, it's a big circle of pain. Go somewhere else. The contractual pain isn't worth the service. The juice is not worth the squeeze.