I found Rinkit through Google looking for stemless wine glasses that I could break after enjoying some of my red wine. The order process was quick and easy so I purchased hastily only to find they had glasses closer to what really fitted my need. The deal was already done and paid for. I contacted them and explained that I made a mistake and they promptly and happily cancelled my order and refunded my money7 same day and said happy to deal with you again when you work out exactly what you want. God service and no condescending comments. I happily re ordered twice the original quantity today. Good to deal with and I am a happy shopper Phill. Kings Park NSW