I purchased the Abigail Coffee table, and the product quality is not what I expected, as a designer it's not how I thought it would be and was extremally glossy in person (very plastic) . When I brought this up with customer service, the advisor, Emily, was extremely ignorant and unhelpful. I was undergoing chemotherapy and couldn't chase this up earlier unfortunately. She repeatedly dismissed my concerns and clearly didn’t care. I am appalled and disgusted by their service. DO NOT ORDER FROM HERE. They are unhelpful and discriminatory. When they delivered the table, they left it outside my house with nails poking out and I have never experienced this before. I raised all of this and the same '14 days only' kept coming up despite knowing my circumstances and what I was going through. DISGUSTING!