The Riverside website is ok, but personally I find it a bit "busy". Most of the pages have a lot of information and it is difficult to know where to go to for specific services. The one I use most frequently is the prescriptions. this is a case in point. Instead of going directly to your online repeat prescription service, you first have to decide which of the 7 options on the Prescriptions Index page is relevant. It is not clear whether you should use NHS App, livi, SystmOnline or electronic subscriptions service. etc. to do your repeat. Presenting so many options makes it less helpful. You just have to know this. Now that I know what I need to use its fine. In general i think you have tried to put too much information on each page and the overall result is a bit overwhelming.