Great gym, resistance and cardio facilities. Child friendly internal pool, with great play area for younger children. Attractive internal and external swim options. Excellent, thoughtful and compassionate swim and tennis coaching. One of the few places where we can reliably get a mixture of sports lessons (tennis and swimming) across a wide range of abilities and age groups on Sunday morning. Run down family changing facilities and lounge areas. Much better now that the children's computer game-terminals have been taken away - we come to the the gym to get the children away from screens. Membership is expensive for what it is. It sometimes feels as though Riverside knows that it provides a unique set of services (for inner London) and therefore maximizes the price point. I was recently been fined for use of the car park (which is included in the membership). I received an escalating and increasingly aggressive series of letters about a potential fine, before Virgin stepped in and addressed the issue. Initially, the team at reception explained they could not do anything about it. Only when I said I would cancel my membership did we see action from the team.