My table arrived broken in 2 pieces. It was delivered by their nominated delivery company who told me that they 'deliver to the kerb'. I perhaps should have read the small print as that would have deterred me from buying again from Riverside. I had been so pleased previously.
Realistically, I can't get it from the kerb to the garden and don't really have anyone to easily ask to help. This is something to factor in... However, when I spoke to Riverside re the broken table ,which I had not accepted (do check the package before you sign) they decided that this was most disappointing, that they would come themselves with a new table and erect it on the patio. A great member of their team did this .
I had to wait though additional time and It was after the 65 th party we needed it for... but was pleased to have it .
I love the range at Riverside and their own team's approach and manner but delivery is a problem potentially. John Lewis delivered and unpacked the rest of my patio furniture in situ...
7 years ago
Riverside has a
4.9
average rating
from
15,958
reviews
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