The bbq is great, but the delivery was terrible. TNT are a terrible courier! We expected the bbq to be delivered on the Friday, it did not arrive, called them Saturday and received a rediculas explanation about the driver having driven to long that day and had to stop. He stopped at 3:35 pm 20 minutes away from where we live. They advised that they would guarantee delivery Monday morning, guess what it didn't arrive, called them again and they explained that the person we spoke to on Saturday should have given us a complaint number that could be tracked, also they made no online notes to have the bbq delivered Monday. At this point we reached frustration and told them we had had enough, we had now waiting in for a day and a half and still no bbq, so to cancel the delivery and return it to Riverside. This finally got their attention and the bbq was delivered an hour later. Would not order anything else from Riverside if the delivery company was TNT.
6 years ago
Riverside has a
4.9
average rating
from
15,958
reviews
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