Placed an order for multiple rubs. One rub was out of stock so they shipped order with replacement rub (which did not have same purpose I.e ordered beef one and they shipped a chicken one). They notified me of the change once order shipped. When I queried the customer service was unapologetic and arrogant. Still waiting for them to respond why they just did not ship order with items that were in stock. Place operates with “Riverside are right, customer is wrong”. Disappointed.
5 years ago
Riverside has a
4.9
average rating
from
15,958
reviews
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