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Anonymous
I ordered two sheets of wonder wall for around £140 which was a lot of money but I really liked the look of them and the description stressed the high quality. I particularly liked the red hibiscus flowers. When they arrived they were squashed together in a ridiculously small box and bits were falling off everywhere and had accumulated in the box. As I lifted them out more and more leaves and flowers fell off. I emailed straightaway and was offered £30 discount which I refused as £110 was still way too much to pay for something so damaged. I was then told I could return them. When I said I thought it was unfair that I should pay to return Faulty goods a courier was arranged. At no stage did anyone offer to look at how things were packaged or acknowledge the feedback to indicate they would change it in future. If someone had offered to resend the items in the right size box with a discount for the inconvenience I would probably have given it a try. I just wanted to give you the feedback as overall I was very unimpressed and wouldn’t buy from you again or recommend you to anyone. Having said that I wouldn’t post a negative review online or anything. Thank you.
4 years ago
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Riverside has a 4.9 average rating from 15,958 reviews

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