The customer support via email is very slow/ unresponsive. I sent several emails with no reply! I originally ordered 10 sets to the team and only two were processed due to running out of stock. Knowing that I have called before to make sure they have enough before I start ordering and they confirmed they have plenty. The orders for the 10 went through and money was deducted, then I’ve noticed after three days when checking the delivery that the other 7 were pending and not dispatched. No one called to inform, I had to chase several time to get the orders cancelled and get the refund. It wasn’t a pleasant experience. When I called the employee over the phone tried to help as much as possible, however, I was promised to receive a call back but didn’t.