I'm disappointed to write such a negative review, because in the end, everything got delivered on time, was good value and it so easily could have been a great experience, but it all went a bit Pete Tong... I think it was actually DPDs fault, the tracking went a bit awry which apparently is something to do with how they package up the day's collection, but either way, when I phoned to query the odd tracking info (having firmly been told by DPD to contact the seller) the lady I spoke to sounded really grumpy, and left me feeling like I was being a massive pain, when it was clearly a known issue. So a couple of suggestions - use a different courier, or at the very least, don't talk to your customers when they call to enquire what's going on like they're stupid or it's somehow their fault. Then, you can have a great review cause apart from that, pretty great
4 years ago
Riverside has a
4.9
average rating
from
15,958
reviews
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