I was quite dubious having read some reviews online for RLR (after i'd already paid)... so i was half expecting that i'd ended up falling for a scam. Delivery was supposed to be on a Tuesday, so i waited for that for half a day - and it didn't turn up. Then i spoke to them on the Weds and they said it was accidentally sent to the North West of England instead of North West London (my postcode is NW1). How is that even possible ha ha??? Delivery was re-scheduled for the Thursday, i waited in. It didn't turn up again, "because the delivery driver had an accident". Then it was re-scheduled to the Friday - and to their credit it turned up. Aside from all of the above though, i've ended for a 55" telly for a fraction of the cost that it would've been had it bought it from Argos or Tescos.... so rough with the smooth and all that.