There are NO words for what a fraudulent and disgusting company RMG is. The past 4 years of having to deal with them as my managing agent have been pure hell. Thank GOD we have finally succeeded in having them removed and replaced with a responsible and reliable company. Threatening to take them to first tier tribunal court is the only thing that even somewhat motivates them to uphold their legal duties as managing agents. They are flat out negligent; only responsive when demanding payment, which continues incessantly despite RMG violating their responsibilities to leaseholders and never fulfilling their duties. They refused to act on emergency fixes, even though the sinking fund had more than sufficient monies, instead allowing active roof leaks into my bedroom and kitchen to continue to devastate my property for 3 YEARS. They are dismissive and callous and use bullying tactics to get what they want. Their criminal behavior resulted in us leaseholders paying tens of thousands of pounds out of pocket repeatedly for external renovations that were never completed, and we now have to fight to get these funds back. SPARE YOURSELF and don’t make the mistake of buying or renting an RMG managed property. They should be ashamed.