Where do I begin with RMG...first off the fees they charge are scandalous for a terrible service. Complain and all you get are fake promises that things will be investigated but with no resolution but they're still very happy to keep charging you for services you NEVER receive. They will also uplift these charges year on year again for never improving services and go over budget every year taking the money directly out of your account without asking and say it's all in line with inflation. They are crooks in all honesty that will charge you £1000 for replacing a roof tile, when you ask why things are being so over charged then you hear nothing from them and relentlessly have to chase to get resolutions to problems, however, they are quick enough to send a debt collection letter for unpaid services when you are forced to stop them taking money out of your account that is not approved (i.e deficit amounts because of going over budget). The never ending pool of new property managers is really unprofessional too - just when you think you're actually getting somewhere and are nearing a solution to some issues the manager is replaced and you have to go through the rigmarole all over again. I have been in touch with my local MP about this company and I would urge others to do the same. I wish there was more help and support for leaseholders to help fight the unfairness brought on them due to companies like this. There needs to be more regulation in place to stop greedy companies like RMG from profiting off and scamming leaseholders who don't have enough power to prevent unreasonable service charges being laid on them for nothing. Also don't believe the responses ppl get to these bad reviews no-one associated with RMG wants to resolve anyone's issues they just want your money - please AVOID if you can!