Terrible customer service. Ordered two children pillows only one received. I was never contacted to say the second item was no longer in stock. I had the second child in tears that their pillow had not arrived but their sibling had a new pillow. When I contacted Robinsons all I received was a refund for the item that was not received. This means that I had one pillow and not two. My children like to have matching so now I am left with having to purchase two new pillows somewhere else. I could have been informed prior to the pillow that was received that the second pillow was out of stock and I would not be receiving it. I would have cancelled my full order as I knew it was going to be an inconvenience. Now I am left out of pocket and no apology or response from Robinsons for not putting their customer first. Will never use Robinsons again.