So, when purchasing from this company it seems you take a chance. There are previous excellent reviews it seems when things go well !! In contrast when the process falls down ( and some customers do understand this can happen) the customer service you receive from this company is appalling. Nothing has changed since reviews of 1 and even 5 years ago you will be blatantly ignored by email and phone and be left to suspect when something is not right, you won't be informed. Unfortunately I put my trust in the company and read the reviews when I suspected I may not be receiving my goods. In conclusion I received a very poor service from this company with ultimately no goods received, 1 email received with inaccurate information and a poor inconclusive explanation, non existant customer care or service. Deposit was refunded by the company after a bank dispute had been commenced 8 months after goods originally ordered. In my opinion you take a bit of a chance with this company and there may be other stockists who will value your custom.