After doing much research in to where to purchase hoverboards from,i came accross this company.i wanted to buy x 2 as christmas presents for our girls. Emailed them,received a emailed very quickly,have extended warranty as they are Christmas presents.easy to order and pay.took 2 days to come as ordered late at night.had lots of emails to keep me informed of my delivery.hoverboards are well packed and wasnt disappointed when checked them over.if they break,u pay postage to send it to them and they pay to get it back to you.will have 2 pleased girls christmas day.