I bought an skateboard around two months ago I used it for few times unfortunately one of the trucks get broken easy so I contact them asking for any solution they sent me new ones but different types so I tried but not working properly on that skateboard. So I bought fully skateboard not piece by piece, then I contact back them and I asked for refound for first they wasn't agree with and just wanted to refound the trucks but I told them again in not bought pieces by pieces so if you haven't original piece for it you have to refound all then sent to me label to sent Skate back around two weeks ago still not answer and money back. There is two months ago I started that process and 25 mail. So customer service is totally unacceptable.