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Debra
Are Roman Original BIASED against their CURVE customers? As a plus size customer I only have the option to shop online with Roman Original as their stores do not carry anything above a size 20. Their Cure range is quite limited but I managed to find a blouse that I liked and sent for it. It arrived quickly but unfortunately didn't fit very well and gaped around the neckline. As there were no return labels in the package with the blouse I thought I would take it back to the store in my local town. I did this only to be told that they could not take it back from me under any circumstances as they do not stock the Curve line in store. Kind of like "we wouldn't want to stock those sizes in our store". I wasn't bothered about money back at the store, a gift card would have been OK but still the assistant and the manager were adamant that I could not return it to the store and told me I had to send it back by post, which I later found out would be at a cost of £3 that I would have to pay! Apparently this is all in their policy, so, yes I, like many others, should have read that bit before ordering. As a plus size customer, I am now left feeling that all of Roman Original Curve customers are at a big disadvantage to their smaller sized customers in that we can not go into a Roman's store and view the clothing on offer to us, the range of which is limited and has very little new products introduced, and we can not select and try on items before buying them and then, as if to rub salt into our wounds, we are not allowed to return our items, free of charge to a store like their smaller sized customers can! Is this fair, is this not discrimination against larger size women? I am sure if this came under the heading of any of the other "equality" headings that we see publicised every day then it would not be seen as correct. Roman Original, its not the 1960's or wherever, it is 2022, you know, equal rights etc.
2 years ago
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Roman Originals has a 1.8 average rating from 803 reviews

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