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Anonymous
Bought two jackets online 15th April returned one 23rd April. Royal Mail tracking system confirmed it was delivered to Roman 24th April. We are told to allow 10 working days for refund. Now the 25th May and am still waiting . The only response to emails is an automated reply saying they will respond within two working days which they do not. When you try to telephone again an automated message saying they have a network outage. My advise to anyone is DO NOT purchase any Roman goods online.
2 years ago
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