Customer service is non-existent. They don’t reply to emails and there is always an issue with the phone line. It took a month to get my refund. They also sent a faulty dress where the seams were sometimes showing on the right side of the garment - no response. I had already removed the tag before noticing so I didn’t want to send it back and lose out on a dress and the money I paid. Another dress shrunk 2 sizes. I left reviews for all 3 dresses and they were removed from their website within minutes, even though they were honest and polite reviews. The whole company screams “scam”, I’d avoid them at all costs!