Sent products back in May 2023. Not happy with refund as they did not refund me in full. Have sent various emails but only had a response to say that they are in process in looking into it. However I then had an email obviously generated by a "bot" to advise that my case is closed. I have responded to inform that it is not so,as I haven't received my full refund. I have just read another review to read that the same that has happened to them. Well this is one way the company can increase their profits by swindling customers from part of their refunds. Will think again about ordering from ROMAN. Such a shame as some of the clothes are very nice.