Appalling customer service. returned a top as the colour was completely different from the photo on the website. Eventually I was given a refund for the top but they took off £3 for the return. This is stated in Ts and Cs for items which are faulty or exchanged. However this top was mis-sold as it didn’t match up to what was advertised. Roman Originals are therefore IN BREACH OF ADVERTISING STANDARDS. I have emailed them several times and received no response. I persisted and eventually received a standard automated response, not specific to my requests, claiming that refunds are taking longer than usual - no explanation given. I will not purchase from these cowboys again and I RECOMMEND THAT YOU, DEAR READER, DO NOT BUY FROM THEM.