Worst Customer Service I have ever come across I ordered an item and was under the impression that I wil get it the next day as was the past experience, but this time the parcel was quite delayed. I wrote to customer service on grounds of compassion to redirect my parcel as it will come late and I am travelling overseas. The customer service representatives attitude was soo rude an lousy, I just couldn't believe her attitude and unhelpfulness. I am truly truly shocked and disappointed at their response and no care attitude towards the customers. I didn't realise that you get free next day delivery on purchase of £85 and over and mine was £84. I told her that I wasnt aware and as a gesture of customer goodwill to redirect it. But she was soo rude and just wouldnt budge or offer any alternative or help although I told her I am traveeling overseas the next early morning. She has caused me too much stress. I Will never buy from them again