Bought 2 tops in a stretchy jersey fabric. Very pleased with both until I washed them ( by hand I should add). One top looked as though a rough comb had been dragged all over it. I returned it with the receipt and exchanged it for the same top, I hoped the first experience was a one off. I have now worn and washed the tops again and both have gone the same way. I have been into the shop this morning to ask if I can return them as faulty. I was told not without the receipt or proof of purchase. I felt like a criminal. I should have quoted the trading standards rule book at them as they clearly don't know or don't care that it is law that they should take back any faulty goods with or without a receipt. I was told to go and get proof it is theirs. I suggested the label is proof enough. I am to request bank statements!! I am not that desperate, I will vote with my feet and spend my clothing budget elsewhere. The tops? I'll do my housework in them. Thank you Corby Roman.