Lovely dresses but unbelievably bad customer service if there's a problem. I bought a dress for a wedding. However upon wearing it the hem must have been coming away as during the day my heel (not high or very pointed) caught in the hem whilst I was walking and pulled the hem even more. I sent customer services a photo clearly showing it was obvious the overlocking had been pulled away from the fabric and asked for a replacement only to be told it was wear and tear and they would not replace it. Considering the damage happened as I was walking and my shoes were only small heeled the hem must have been coming away to start with and therefore a manufacturing fault. Extremely disgusted with their attitude. I will not be buying from them again!