Website said 1 Day DHL Shipping to my area. Shipping information wasn't sent to the courier until after 24 hours. It's now been 8 days and I still haven't received my roof rack. The courier isn't even DHL like the website stated. The tracking is now saying due for delivery on Monday which will be 13 days after purchase. Needed the roof racks in a hurry for a weekend trip, now that weekend has come and gone. Extremely frustrated as I bought them from this website because it stated the 1 day delivery. Customer service is blaming the courier, but I feel that they can't be the only one to blame. You can't state on the website that it's DHL when you're not using them and using some unknown cheaper company.