I wish I could give zero stars. My experience with Roof Racks Galore has been nothing short of frustrating and unprofessional. I was promised immediate dispatch of my order upon purchase, only to face multiple delays. First, they said it would arrive within 7 days, then another 7 days. Here I am, a month later, still waiting. The items I ordered—a roof rack, installation kit, and gas can holder—were available at the time of purchase, yet they refused to send items separately. After all this waiting, I went to collect my order only to find just a single gas can holder. That’s it. No sign of my roof rack or installation kit, and I have not received any dispatch information on the remaining items. Emails show I was promised one thing by one person, only to be handed off to someone else. I spoke to Gabby, Caureen, Alexis, then was sent across two states for even worse customer service from Caleb in SA, only to end up back with Alexis. Four different people, and still no resolution. Promises were made and broken repeatedly, and it’s clear this company has no intention of following through. Save yourself the headache—go somewhere else. Roof Racks Galore is unreliable, lacks transparency, and does not value its customers.