The service was unbelievably bad. First you managed to deliver the wrong item. Not the children's desk I ordered but some sort of shelving for under a bed. I spent 20 minutes half-building it before realising.
I called customer services and you said sorry, you'll deliver the correct item in a week and please can I spend 20 minutes packing up the item. No of course not, I had to wrangle with your team to ask for the privilege of not repackaging your incorrect order.
So far so bad.
I wait a week and guess what. You fail to deliver the correct item. Apprantely the delivery person came and yet even though I was at home waiting there was not ring on the doorbell and no call on my phone, though you had my mobile. Awful.
I rang to complain and you said sorry AGAIN and can I wait ANOTHER week for them to try again. NO. I cancelled the order in bewildered frustration.
I would not recommend this website to anybody.
3 years ago
Room to Grow has a
4.3
average rating
from
2,439
reviews
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